Job Description

Since 1991, Cocoon House has been committed and working towards breaking the cycle of homelessness for teens, young people and their families throughout Snohomish County. The Youth Housing Case Manager is responsible for creating and implementing case plans for the youth in our emergency shelter program. The Case manager works with youth, their families, other Cocoon House programs and community resources to assist the youth in getting their needs met and supporting reunification when possible. The Case Managers play a vital role un engaging and support youth on a daily basis and helping them reach their fullest potential. 

Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. 

Youth Housing Case Manager Duties & Responsibilities

Full-Time (Tuesday-Saturday)| On-site in Monroe 

Starting Wages: $22-24/hr depending on shift | +$1.50/hr pay differential for multi-lingual skills with additional paperwork

Must have weekend availability  

• Maintain a high level of supervision of youth in care, ensure safety at all times and help ensure youth are following program guidelines and expectations. 
• Fill out all logs as required for the shift worked (meds, logs, pass down, etc.). 
• Assist with transporting youth to school, appointments or recreational activities as needed. 
• Attend case plan meetings, all staff meetings, new employee orientation and RYC training. 
• Assist with taking pride in program by helping to assure cleanliness of the facility and program. As appropriate, assist youth with doing these household tasks with you and demonstrate it as a learning opportunity.
• As needed, help with facilitating intakes and exits of youth while on shift and complete the required date/documentation needed.
• Be able to dispense medications, help fill prescriptions as needed.
• Develop realistic long-term or transitional housing plans with residents when required.
• Make appropriate referrals for medical, dental, mental health, and chemical dependency needs. 
• Ensure that residents are following guidelines of program. Provide services and support during their stay.
• Meet weekly with the residents assigned to caseload.
• Understand all contracts that effect residents such as RSLP and HOPE.
• Attend community meetings and ability to direct wrap-around meetings with staff and youth.
• Communicate with staff regarding youth needs and case plan follow through. 
• Follow mandated reporter requirements by documenting incidents and calling CPS when appropriate. 
• Ability to exercise sensitivity in dealing with individuals of diverse socio-economic backgrounds, as well as individuals of diverse cultural and ethnic backgrounds.
• A willingness and commitment to be a part of our equity, diversity and inclusion journey. 

Benefits:

• Medical, Dental, and Vision health options with employer contribution*
• 403(b) retirement plan with agency match*
• 21 days PTO accrual in first year*
• 10 agency-recognized holidays
• Multilingual pay differential opportunities
• Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings

General:

• Bachelor’s degree in Human Services or related field of study
• Experience with at risk youth or enrolled in a human services program ability to diffuse escalated youth is preferred. 
• Ability to record and document information on forms as required for case planning and CPS reporting.
• Be able to assess potentially dangerous situations, deescalate and access emergency services if needed. 
• Have the ability to build rapport and relate to youth and other staff while maintaining professional boundaries.
• Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices along with a commitment to the agency’s mission of equity, diversity and inclusion work. 
• Skills and ability to follow policies and procedures, maintain appropriate and professional boundaries. 
• Attention to detail and ability to track and input data and complete all necessary paperwork.
• High school diploma/GED or high school equivalency
• Must be 21 years of age or older
• 6 months minimum of experience working with youth
• DCYF background clearance
• Acceptable driver's abstract with no more than 2 violations within last 3 years
• Possess a valid driver's license, auto insurance, and reliable transportation

Physical:

• Ability to effectively communicate with all internal and external clients
• Be able to hear voices and alarms.
• Ability to read and comprehend a variety of materials
• Ability to operate phone, computer, and record information for files and logs
• Must be able to lift up to 50 Ibs
• Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.
• Go up and down stairs

Compensation details: 22-24 Hourly Wage

PIbaa178959f7b-30492-38463710

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