Job Description

Insidesource DEI Statement

By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential." We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.

Job Summary

The Technical Designer is responsible for applying Insidesource’ s creative expertise and design services to support new and existing clients. They work independently and collaboratively with internal and external partners to develop creative interior space solutions that meet customer needs. This includes engaging with customers to gather project information, and performing field verifications, space planning, furniture and material selections, product specification, and quality assurance.

Essential Duties and Responsibilities:

Design and Production

• Work closely with project team to qualify aesthetic, performance, budget, and schedule criteria to meet customer’s project goals.
• Engage with customer to clarify project information and uncover customer challenges.
• Work within strategic service level agreement deadlines; quickly and efficiently.
• Conduct product research in support of projects and requests to find appropriate furniture solutions, accessories, fabric, and finish approvals to meet specific budget, lead-time, functional and aesthetic requirements.
• Produce and present design concepts to customers.
• Obtain customer approvals for all design development packets prior to commencing final specifications.
• Perform field measurements and inventories of existing product and incorporate into project design deliverables.
• Specify furniture required per final furniture layouts and selected finishes.
• Produce/revise furniture block plans, space plans, finish palettes, furniture specification, and installation drawings.
• Develop validation packages and spreadsheets.
• Estimate budgetary hours and manage and monitor project hours.
• Collaborate with outsourced design service providers as needed, ensuring complete and accurate information and direction is provided.

Industry Knowledge

• Participate in ongoing learning around strategic areas of focus, including partner products and solutions, sustainable design, design tools and technology, and workplace strategy.

Insidesource Core Responsibilities

• Exemplify Insidesource values of Team First, Client Led, Change Makers, Experience Focused.
• Participate in All Company Meetings and Regional Town Halls.
• Embody diversity, equity, and inclusion in our Insider community and business practices.

Supervisory Responsibilities

None.

Skills, Knowledge, Experience Required

• 4+ years of experience at a Furniture Dealership or A&D firm a plus.
• Prior dealership or experience with systems furniture products a plus.
• Strong knowledge of interior design field and current practices.
• Strong knowledge of workplace trends (aesthetic, ergonomics, technology integration, workplace culture, etc.)
• Strong working knowledge of commercial furniture vendors, including features/benefits, pricing, application and assembly, specification options, and nomenclature.
• Strong presentation skills and ability to facilitate design development activities with client and client’s project team. Ability to present using live design in person or over virtual meetings.
• Understanding of contract furniture processes, including specification development, order preparation, project management, order management, and delivery/installation.
• Ability to communicate effectively with internal dealership sales, project management, account coordination, procurement, and operations/installation groups, client, contractor and subcontractor trades, A&D firms, electricians and client’s IT group, etc.
• Knowledge and understanding of applicable building codes, ADA regulations, National Electrical Code, etc.
• AutoCAD 2018 and CET experience required; CAP 2020 Worksheet preferred.
• Proficient in Microsoft Office, Adobe Suite, Sketch-Up, and web-support applications.
• NCIDQ or CIDA accreditation preferred.
• Understanding of the complexities and sophistication required to thrive in the dealer environment.
• Fluid interpersonal skills to interact effectively with a wide range of customers, vendors, personnel, and departments.
• Ability to see the big picture and integrate into day-to-day tasks and activities.
• Excellent and effective oral and written communication.
• Prior experience successfully managing multiple projects simultaneously in a fast-paced work environment.
• Excellent analytical and problem-solving skills.
• Strong organizational and administrative skills.
• Demonstrated commitment to professionalism, integrity, and sound judgment in business transactions, and to providing the highest level of customer satisfaction.

Acknowledgement

This job description is designed to outline the essential job functions and qualifications of this position. Responsibilities may be added or removed from time to time to match the changing needs of the company.

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