Job Description

• Proven experience as a Site Reliability Engineer, or similar Software Engineering role in a large-scale production environment ( 5 years to 10 years)
• overall in IT area (as Ops or Developer).
• Proficiency in scripting languages such as Python, Bash. Strong understanding of Go and PHP will be a plus.
• Deep knowledge of monitoring systems such as Datadog, Prometheus, Grafana.
• Good understanding of continuous integration/continuous delivery processes and platforms (Gitlab preferred). Experience with Helm.
• Experience with Docker, Kubernetes, or other container orchestration systems.
• Familiarity with infrastructure automation tools like Terraform.
• Experience with automation, system administration, and system hardening.
• Experience with Linux-based infrastructures, Linux/Unix administration.
• Demonstrated problem-solving skills, particularly debugging and troubleshooting complex software systems. Ability to work under pressure.
• Excellent communication skills with a capacity to articulate and solve complex technical problems
• Xsolla Technology Stack: Ubuntu, Kubernetes, Gitlab, Terraform, Terragrunt, Puppet, Nginx, Google Cloud Platform, Datadog, Prometheus, Grafana,
• ELK, Zabbix and Harbor.

• Ensure high reliability and availability and meet SLAs, SLOs, and SLIs.
• Monitor the system for issues and respond to incidents, ensuring quick resolution to maintain high system availability.
• Drive incident resolution and process improvements to minimize downtime and increase operational transparency.
• Ensure all key services are measured, monitored and raising alerts when needed.
• Develop comprehensive monitoring solutions to provide full visibility to the different platform components using tools and services like Kubernetes, Datadog, Prometheus, Grafana and others.
• Support services before they go live through activities such as capacity planning, monitoring setup, logging, and production readiness reviews.
• Engage in service capacity planning and demand forecasting, performance analysis, and system tuning.
• Collaborate with the development teams to enhance the product's operational stability.
• Build and drive the automation systems that maintain system health

• IT professional certifications are not required, but it will be a plus
• Certified Kubernetes Administrator or Developer
• HashiCorp Certifications
• GCP Certifications

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