At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Requisition Job Description
Position Summary
Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Service Representatives in our permanent work from home role $19.50/hr wage. This position handles customer service inquiries for our Fully Insured or High Profile role, they should be able to address problems via telephone, internet or written correspondence. Customer inquiries are of basic and routine nature.
Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations
Creating a Differentiated Service Experience
Demonstrating Service Discipline
Handling Service Challenges
Providing Solutions to Constituent Needs
Working Across Boundaries
Required Qualifications
Preferred Qualifications
Education
High School diploma, G.E.D. or equivalent experience
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 – $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Jobicy JobID: 130092...complexities of real estate transactions. Job Summary: The Receptionist is the first point of contact for our company, providing a... ...role is crucial in maintaining the smooth operation of our office and ensuring that all interactions reflect our company's commitment...
...data has led to AI advancements for the world's leading AI labs and large language model builders. Weve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a...
...Leonardo Helicopters is a multinational company, producing helicopters deployed in more than 150 countries across the globe. Leonardo Helicopters U.S. headquarters has been in Philadelphia since 1980 and is home to a world-class production facility, maintenance center...
...experience: Company Background: Candidates should come from consulting firms or implementation companies . We are not... ...primarily worked with consulting or implementation firms (e.g., Deloitte, Accenture, TCS, Infosys, Capgemini, etc.)? Have you worked...
...locations. Since 1998, we have specialized in durable, life like turf installations for residential and commercial spaces, including golf courses, playgrounds, sports fields, and more. Our American-made products are people, pet, and planet-friendly, featuring SealTuft...