Job Description

The Choice is seeking a contract Assistant for our client, a nonpartisan, nonprofit organization that empowers bright talent and new generations to join the federal workforce. This position will support the facilitation of an upcoming virtual leadership programs for federal employees.

This is a temporary position. The position’s estimated timeframe is August 18th-Oct 3rd. Candidates must be fully available and able to commit to the full duration of this program. This is a part-time need, the hours are as follows:

M 8:30AM-4:30PM

T 1PM-4:30PM

W1PM-4:30PM

Th 1PM-4:30PM

F 8:30AM-4:30PM

This is a fully remote position, however candidates need to be based in DMV area.

The virtual production assistant will work with Project Coordinators to deliver virtual programming, including customer service, facilitator support, technology management, resource management, and external communications. The assistant will attend the virtual program sessions to facilitate the technology, take notes, and answer general questions from participants.

ESSENTIAL FUNCTIONS/PRIMARY RESPONSIBILITIES

• Virtually produce sessions for facilitators and assist with student polls, advancing slides, student technology and programmatic questions, and management communication.
• Communicate with students and teachers in advance of classes and to send out appropriate links and resources.
• Serve as a positive, energetic, knowledgeable representative of the organization and programs when communicating with federal employees, interacting with external audiences and while providing support to external facilitators during sessions.
• Work with internal and external stakeholders to deliver customized programs; ensure seamless delivery while providing exceptional customer service to government participants.
• Build and maintain productive working relationships with external stakeholders, including part-time facilitators and federal employee students.
• Exercise discretion and independent judgment in responding to customer needs.
• Provide administrative support for external communications and/or information management within our customer relationship database (Salesforce).
• Complete week end reports to communicate student and facilitator needs and to prepare for upcoming sessions.
• As other program needs arise throughout programming, the virtual producer may be asked to assist.

Qualifications:

• One to two years of experience, which may include internships. Previous Hill or government experience could be a plus.
• Familiarity with Microsoft Office, including Teams, Excel, Word, PowerPoint and SharePoint, required.
• Must be experienced in Zoom, including recent updates to the program
• Able to learn new software applications related to online learning and collaboration like Moodle, Menti, etc
• High level of professionalism, detail-oriented, and excellent forward-facing customer service skills

Job Tags

Similar Jobs