Job Description
The Operations Project Manager – Consumer Packaged Goods will oversee and manage full item life cycle(s) processes, coordinating timelines with cross-functional project teams. This includes but is not limited to item commercialization, sales analytics, inventory management, and demand planning, with a strong overall emphasis on robust soft skills and customer service.
Responsibilities :
- Support Sales Team : Build trust with the sales team by handling all details and thoroughly preparing them achieve sales goals. Keep the sales team organized and focused.
- Program Launch Success : Deliver successful program launches by ensuring accurate and timely execution, maximizing time and resources & ensuring all milestones and deadlines are met.
- Project Management: Lead end-to-end project management for new product innovation and optimization, ensuring timely go-to-market execution and milestone achievement.
- Customer Service Coordinate with external vendors and partners to ensure seamless execution of product launch and commercialization activities.
- Timeline Management: Develops, leads and maintains operational timelines and constantly coordinates with all stakeholders to communicate the next step to ensure completion.
- Foster Relationships : Manage and nurture internal and external relationships across departments, customers, and suppliers to achieve flawless execution and tangible results post-authorization.
- Coordinate Customer Programs : Collaborate with internal and external partners to utilize timelines and checklists, ensuring customer programs are developed and launched successfully.
- Maintain Compliance : Ensure adherence to internal protocols and policies and compliance with external client and customer requirements.
- Meet Critical Deadlines : Take ownership of deadlines to ensure timely completion of all key tasks.
- System Setup : Accurately establish and maintain items within internal, customer and vendors systems to support smooth operations.
- Optimize Vendor Utilization : Identify opportunities to leverage vendors and partners better to drive increased sales.
- Ensure Seamless Handoffs : Facilitate smooth program transitions to Logistics, ensuring continuity and efficiency.
- Sales Analysis : Responsible for using NPE templates to analyze sales data and trends. It is the responsibility of the Logistics Manager to use this data to identify the +/- of each item’s performance and proactively work with internal sales and external merchants on action items that are derived from the sales data.
- Inventory Management : Responsible for managing inventory to an exact WOS at the warehouse(s), DC’s and store level using all applicable sales metrics available to NPE.
- Autonomy : Goal is to have the team member fully responsible for decision making for the assigned Accounts/programs/vendors.
Requirements
- Minimum 2-3 years of experience in related field
- Bachelor’s degree, preferred
- Product Management or Supply Chain Management of tangible goods, Project Management, Product Development, Sales Analysis, preferably in CPG/Food Industry
- Strong knowledge of product development processes
- Risk management, results driven & detail oriented with exceptional organizational skills
- Must be willing and able to learn and acquire new skills and abilities.
- Ability to thrive in a fast-paced environment, can prioritize tasks and manage multiple projects simultaneously.
- Excellent communication and collaboration skills with the ability to effectively engage and influence stakeholders at various levels of the organization
- Candidates must have a valid driver's license and reliable transportation
- Proficient in Excel, PowerPoint, Word, Outlook.
- Excellent computer skills, capability to express complex matters in clear and understandable language, excellent presentation and writing skills
- Strong organizational and time management skills, handling multiple job priorities, performing a variety of tasks and meeting required deadlines.
Knowledge, Skills & Abilities
- Collaborative Support : Clear obstacles, articulate a shared vision, and help the team work cohesively towards common goals.
- Speed and Accuracy: Proven ability to maintain accuracy while completing tasks at a high rate of speed.
- Continuous Improvement: Seek opportunities to enhance processes and improve every department while upholding the company’s Vision and Values.
- Policy Adherence: Follow established policies and procedures to ensure accurate data validation and management.
- Communication Excellence: Exhibit strong interpersonal skills through exceptional oral and written communication.
- Critical Thinking and Problem Solving : Apply analytical skills, critical thinking, and a commitment to continuous learning to resolve challenges effectively.
- Mathematical Competence : Possesses strong mathematical skills to support analytical and decision-making tasks.
- Multitasking Flexibility: Adapt quickly between projects while maintaining focus and efficiency.
- Clear Communication: Communicate effectively, ask thoughtful questions, and seek clarity when needed.
- Emotional Stability: Strong ability to maintain calm in a high-stress environment.
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