Job Description

Summary:

The LMS Administrator is responsible for managing the organization’s digital learning platforms, ensuring system functionality, data integrity, and user experience. This role supports training initiatives by maintaining and optimizing the LMS and collaborating with internal stakeholders to ensure seamless content delivery, reporting, and compliance tracking. The LMS Administrator works closely with curriculum developers, trainers, and IT to implement system updates and resolve technical issues.

Essential Duties and Responsibilities:

• Serve as the primary administrator for the Learning Management System (LMS) and related digital learning tools.
• Maintain accurate user data, course assignments, permissions, and learning paths within the LMS.
• Troubleshoot technical issues and provide support to users, trainers, and staff.
• Generate and analyze LMS reports to track training completion, compliance, and learning outcomes.
• Upload and test e-learning modules and digital content in collaboration with curriculum developers.
• Coordinate system upgrades, integrations, and feature enhancements in partnership with IT.
• Train administrators and end-users on LMS tools, workflows, and best practices.
• Ensure compliance with data security, content standards (e.g., SCORM), and organizational policies.

Requirements:

• Proficient in administering LMS platforms such as Cornerstone, Moodle, SuccessFactors, or Workday.
• Strong understanding of data management, reporting tools, and user access controls.
• Technical troubleshooting skills with the ability to resolve LMS-related issues effectively.
• Familiarity with learning standards such as SCORM, AICC, or xAPI preferred.
• Excellent communication, organizational, and customer service skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience working cross-functionally with training, HR, and IT teams.

Education and Experience:

• Bachelor’s degree in Information Systems, Educational Technology, Human Resources, or a related field.
• 2–4 years of experience in LMS administration or a similar role.
• Experience with system integrations and single sign-on (SSO) preferred.
• Background in corporate training, instructional technology, or HR support environments is a plus.

Candidates who accept an offer of employment are required to undergo and successfully complete a pre-employment physical examination. This exam ensures that all potential employees meet the necessary health and fitness standards for the role. The examination includes a series of tests and evaluations conducted by a certified medical professional to assess overall physical health, identify any potential medical conditions that could interfere with job performance, and verify that the candidate is capable of safely performing the essential duties of the position.

Completion and clearance of this physical are mandatory steps in the hiring process.

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