Job Description

JOB TITLE: Lead Critical Facilities Technician

REPORTS TO: Facility Manager

RESPONSIBILITIES:

• Support the development of new hire and ongoing training materials and programs to include the following areas: Qual Card, SNOW, eMaintenance, BMS, procedure compliance, QA/QC, and procedural approvals.
• Working with the Facility Manager, coordinate and manage team schedules, PTO and shift swaps.
• Oversee and coordinate all Customer Service (SNOW).
• Responsible for all site prevention maintenance and contract coordination along with delegation and monitoring of work orders and PM’s status and completion quality (eMaintenance).
• Working with the Facility Manager, support all construction projects and activities including: CR’s, safety, risk mitigation and project handoff procedures.
• Maintains, monitors, and performs preventive, predictive, and corrective maintenance on critical and non-critical equipment.
• Leads will support all areas to include operation and maintenance of multiple components within the HVAC system, plumbing installation/maintenance, generator operations, fire detection and suppression, life safety, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV).
• Leads will support all areas to include plan, implement, coordinate and supervision of all electrical operations, maintenance, and energy management programs for a critical facilities environment. Ensure conformance with all Change control development, approvals, and execution.
• Scheduling, development and quality assurance for all preventive maintenance, contracted maintenance, general maintenance.
• Routinely performs all work in strict accordance with governing MOP/SOP/ERP procedures, and maintenance work instructions.
• Operates and monitors critical and non-critical system equipment and components. Oversees work efforts (including 3rd party contractors) for safe and compliant operation, maintenance (corrective and preventive), and modification of critical equipment.
• Disables and enables fire alarm control panels and systems.
• Receive and execute work orders for preventative and corrective maintenance on critical systems and building physical structure. Consult with Facility Manager or Supervisor to order necessary materials to complete all maintenance and perform necessary work. Finalize work orders by completing necessary documentation in the computerized maintenance management system.
• Respond immediately to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.
• Monitors building operations and tours properties periodically during scheduled shift.
• Receives work order for Preventative and Corrective maintenance on electrical systems and building physical structure. Consult with supervisors and staff as appropriate to identify and order necessary materials to complete all maintenance and perform necessary work. Finalize work orders by completing necessary documentation.
• Understand the engineering design and operational aspects of all electrical systems.
• Evaluate, assign, and monitor the safe work responsibilities and safety procedures capabilities of employees and contractors.
• Respond quickly to emergency situations, develop, and communicate and improve ADC’s processes to ensure continuous improvement and innovation.

QUALIFICATIONS:

• High school diploma and minimum 3-5 years’ experience in electrical or mechanical critical facilities support; or 7+ years’ experience as HVAC or mechanical technician.
• Electrical/Mechanical certifications preferred.
• Able to work overtime and longer shifts if needed at the site (greater than 12 hours)
• Computer skills required: MS Office.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Occasional exposure to wet and/or humid conditions (non-weather)
• Continually work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Occasional exposure to outside weather conditions
• Occasional exposure to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and /or move more than 100 pounds / frequently lift and/or move up to 25 pounds / continually lift and/or move up to 50 pounds

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

At Aligned, we are committed to transparency and fostering a positive employee experience from your very first interaction with us. In compliance with Illinois pay disclosure requirements, when you join Aligned, you’ll have access to the following benefits: medical, dental, vision, short and long disability, life insurance and other voluntary benefits, 401k with employer match, bonus opportunities, paid time off, wellness benefits and professional development opportunities, all designed to support your well-being and career growth. We want you to have a clear understanding of what we offer, so you can make informed decisions about your future with us.

Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees. We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team. Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws. Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.

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