Fully in office position in Pontiac MI.
Permanent position with PTO and Benefits.
Salary is $50,000 - $60,000 annually.
This position brings a lot of opportunity. This person is going in at the initial stage, this time next year the team will grow 4 times it’s size.
What You Will Be Doing
Partnering with Training team members and business leaders to develop training that meets the needs of the company, teams, and learners
Designing and developing Initial, Ongoing, and Continuous Improvement training for various roles throughout the organization by creating course designs, job aids, participant guides, visual aids, PowerPoints, and more
Creating assessment tools to measure learning, knowledge retention, and performance
Seeking training evaluation and feedback to continuously improve training programs and material
Developing learning management content including technology announcements, surveys, and more
Providing feedback to Training team members to support the improvement of content creation and facilitation
Analyzing metrics to identify training opportunities
Acting as a backup to trainers for facilitating Initial, Ongoing, and Continuous Improvement training for various roles, if needed
What We Need From You
Must Have Qualifications:
1-year of experience in the design/development of training materials
Experience in a mortgage-related role preferably Servicing.
6 Months of experience in computer-based training design/development
Advanced experience with Microsoft Word and PowerPoint
Proficiency with Microsoft Excel
Previous training experience
Experience as an Instructional Designer
Proven track record of implementing the ADDIE process and Kirkpatrick model
Experience with Articulate Storyline and Articulate Rise, or other eLearning software
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