Information Technology Specialist Job at Kaye/Bassman International, Plano, TX

V0JxTXhlOHh1Z25vUDJqS3BPTWtZMjlkTVE9PQ==
  • Kaye/Bassman International
  • Plano, TX

Job Description

IT Specialist

Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.

Day-to-Day:

  • Provide technical support for end-users and office technologies per established policies and procedures.
  • Manage and support hardware for remote office environments.
  • Deploy and retrieve home office hardware for remote users.
  • Deliver deskside and MFP printer support.
  • Ensure timely resolution of IT support tickets, meeting established SLAs.
  • Maintain hardware inventory and facilitate hardware ordering requests.
  • Play an active role in developing and implementing IT processes and procedures.
  • Provide IT support for new remote office setups.
  • Assist users with the installation and setup of computer hardware and peripherals.

Why KBIC?

  • Supportive Environment : A small office setting with a fun, team-focused atmosphere where your contributions are valued.
  • Comprehensive Benefits : Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
  • Work-Life Balance – PTO and a flexible work environment to support your well-being.
  • Vibrant Office Culture – Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.

As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.

What We’re Looking For:

  • 3+ years of verified experience in a corporate IT support role.
  • Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
  • Experience with Zoom and Teams.
  • Strong knowledge of PC hardware troubleshooting and common software issues.
  • Mac OS troubleshooting experience.
  • Familiarity with Apple and Android phone support.
  • Ability to provide remote and phone-based support.
  • Strong team player with the ability to work under deadlines and unsupervised.
  • Experience using remote management tools for troubleshooting and support.
  • Must pass a background check and drug screening.
  • Comfortable working onsite full-time in Plano, TX (this is not a remote role).

Additional Preferred Skills:

  • Experience using a help desk ticketing system.
  • Knowledge of SonicWall and general networking concepts.
  • Ability to manage multiple projects simultaneously.

About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

Job Tags

Full time, Work at office, Home office, Flexible hours,

Similar Jobs

CRSI

Direct Support Professional/Caregiver - Madison County (London, OH) Job at CRSI

 ...Direct Support Professional/Caregiver - Madison County (London, OH) Champaign Residential Services Being a DSP isn't just a job, it...  ...reliance Know that you make a difference everyday helping others live their best life Why CRSI? We're invested in our employees... 

Blue Signal Search

Director of Preconstruction - Concrete Job at Blue Signal Search

 ...Director of Preconstruction - Concrete Location: On-Site | Phoenix, AZ A leading commercial builder with a strong reputation for complex structural work is expanding its footprint across the Southwest. To accelerate growth, the company is hiring a Director of Preconstruction... 

Programmers.io

SAP Basis & SECURITY Consultant Job at Programmers.io

 ...Role Descriptions: SAP Security Design and implement SAP security roles and authorizations for Azure-hosted systems. Ensure compliance with SOX| GDPR| and BFSI regulatory requirements. Perform user provisioning| role testing| and segregation of duties checks... 

Ascendion

Quality Inspector Job at Ascendion

 ...years of experience in the aerospace industry, or experience in medical devices and electrical systems. Job Title: Quality Inspector Key Responsibilities: ~ Conduct inspections in accordance with specifications. ~ Verify completion of assigned tasks and... 

SmartStart Education, LLC

Academic Math Tutor (Middle School) Job at SmartStart Education, LLC

 ...Academic Math Tutor (Middle School) Math Tutor Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job...