Job Description

About The Job

We are seeking a House Manager to lead the daily operations of a private residence in Vienna, VA. This is a high-touch, hands-on role requiring sharp interpersonal skills, high standards, and the logistical acumen to manage an evolving household with both tact and discretion.

The House Manager will report directly to the principal’s Chief of Staff, and serve as the central point of communication and operations across household staff, vendors, and service providers. She will be equally adept at liaising with high-profile guests, overseeing household renovations/projects, and ensuring that behind-the-scenes details, down to the linen closet, are maintained to the highest standards.

This is a Monday through Friday position with standard hours from 9:00 AM to 5:00 PM, however the position requires a service-first mindset, and the person in this role should be flexible and responsive outside of these hours. The ideal candidate thrives in a fast-paced environment, is comfortable balancing periods of quiet solo work with high-profile events or guest-facing moments, and can anticipate needs before they’re spoken.

The Employer

The principal is a globally engaged executive with a highly dynamic professional and personal life. The residence is actively staffed with a full-time nanny and a part-time housekeeper, with whom this role will collaborate daily. This position has been newly defined, in coordination with the Chief of Staff, to enhance oversight and elevate day-to-day standards across the principal’s home/personal life. The environment is respectful, warm, and professional, with high expectations around discretion, efficiency, and composure.

The home operates as a space for casual gatherings during the week, and high-profile entertaining throughout the year. The principal travels often, creating natural rhythms of intensity and quiet.

Communication is primarily via text and calls, with frequent interaction routed through the Chief of Staff. The Chief of Staff anticipates this role will work closely with a future Executive/Administrative Assistant, and needs someone capable of handling administrative tasks until this person is brought on. The House Manager will ideally grow into a broader leadership role supporting other households, once operational excellence is achieved within the principal’s residence. This will require a proactive, can-do attitude, and a willingness to flex across people and priorities at the direction of the Chief of Staff.

Responsibilities

House Management

• Supervise daily operations of the household; act as the point person for everything from remodel/construction projects, to light repairs, to long-range planning
• Conduct regular walkthroughs of the property to monitor systems, upkeep, and cleanliness
• Coordinate scheduling, feedback, and coverage planning with nanny and part-time housekeeper
• Develop a household manual with documentation of procedures, vendors, and preferences
• Track and replenish household supplies and ensure organization systems are in place

Vendor & Property Management

• Schedule, coordinate, and supervise vendors for services including housekeepers, HVAC, gutter cleaning, AV systems, landscaping, and smart home technology
• Oversee property maintenance schedules including snow removal, inspections, seasonal projects, and upcoming construction/renovations
• Maintain and digitize household records, service contracts, warranties, and subscriptions
• Manage smart-home/security systems and vendor access

Personal Assistance

• Assist with personal/family scheduling and daily routines
• Handle errands, personal shopping, medical appointments, and appointment coordination as needed (must be comfortable using personal vehicle)
• Oversee high-end gifting efforts for birthdays, holidays, and special occasions – including vendor selection, thoughtful curation, inventory, and deliveries, as well as establishing a gifting system to improve overall efficiency
• Support health and wellness priorities by sourcing and coordinating with personal trainers, wellness coaches, or part-time chefs for meal prep and dietary planning
• Coordinate entertainment, restaurant reservations, and local leisure activities

Guests & Events

• Provide support for casual weekly guests and more formal events a few times per year
• Source and coordinate vendors for catering, event rentals, and planning
• Oversee setup, service standards, and hospitality during events
• Maintain gifting inventory and coordinate timely deliveries

Administrative/Special Projects

• Manage mail, packages, and deliveries, pay household bills, and ensure timely organization of incoming/outgoing correspondence
• Maintain subscriptions, licenses, insurance, and vehicle registrations

Must Haves

• Prior experience in house management, personal or executive assistance
• Impeccable discretion, high emotional intelligence, and professional demeanor
• Exceptional organizational and logistical skills
• Tech-savvy and comfortable using digital tools for scheduling, household management, and communication
• Proven ability to interact comfortably with high-profile individuals and guests
• Ability to work independently in a home environment while maintaining active communication with off-site staff
• Valid driver’s license and access to a personal vehicle for daily use

About You

• You are a natural problem-solver with sharp instincts and a calm presence
• You know when to step forward and when to blend into the background
• You are naturally respectful of boundaries and confidentiality
• You can manage up and down: confidently interfacing with Chief of Staff and principal, while also supporting other staff/vendors
• You’re highly observant, personally polished, and consistently professional
• You’re flexible, and personally invested in the principal’s overall well-being
• You’re just as comfortable coordinating a formal dinner party as you are labeling a storage closet

Compensation & Benefits

• Salary is $120,000+ (commensurate with experience)
• Performance-based bonus eligibility
• Medical, dental, and vision insurance
• 15 days paid time off (PTO), paid federal holidays, and generous sick leave & floating holidays
• 401(k) participation
• Discretionary travel and special project opportunities as needed

This position is listed by Old State Staffing, the Mid-Atlantic’s #1 referral agency for household, child & family-care, executive/personal support and family office staff. With over 40 years of experience placing exceptional candidates with successful families and individuals, we represent roles that are as dynamic and tailored as the families we support. Our principals value discretion, professionalism, and long-term success, and we provide candidates with insight, guidance, and ongoing support throughout the hiring process. Learn more at

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