Job Description
Job Summary:
The Health Homes Care Manager is responsible for the delivery of person-centered care coordination under Health Homes.
Responsibilities:
- Provide direct care management services while maintaining accurate and verifiable documentation of all services rendered.
- Complete comprehensive and detailed assessments, reviews, crisis plans, and care plans as required by the Department of Health.
- Oversee implementation of plans to the satisfaction of the clients served.
- Provide a core service for each client monthly as identified in the care plan to ensure the client’s goals are addressed.
- Assist clients with the management of their benefits, finances, housing, and other areas of need.
- Arrange for and manage coordination of medical care and other applicable services as needed for clients.
- Provide assistance to clients in assessing community-based supports.
- Provide crisis intervention and follow up.
- Participate in all mandatory training.
- Perform other duties as assigned.
Responsible To:
- Health Homes Care Management Supervisor
Position Requirements:
- A Bachelor’s Degree in any of the following: Child & Family Studies, Community and Mental Health, Counseling, Education, Nursing, Occupational Therapy, Physical Therapy, Psychology, Recreation, Recreational Therapy, Rehabilitation, Social Work, Sociology, or Speech & Hearing; OR NYS licensure and current registration as a Registered Nurse and a Bachelor’s Degree; OR a Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR a Credentialed Alcohol and Substance Abuse Counselor (CASAC).
- Two years of experience (a Master’s Degree in a related field may substitute for up to one year of experience) either: a) Providing direct services to persons with serious mental illness, developmental disabilities, alcohol or substance abuse; OR b) Linking persons who have serious mental illness, developmental disabilities, alcohol or substance abuse to a broad range of services essential to successfully living in a community setting.
- Ability to work remotely and also report to work in the office, in a hybrid capacity.
- Excellent human relations and customer service skills.
- Excellent verbal and written communication skills.
- Ability to function autonomously, to make decisions, to problem solve, and to handle emergencies.
- Ability to relate to a diverse and multi-cultural population – position involves significant internal and external contacts.
- Ability to lift up to 25 pounds and to sit, stand, bend, stoop, kneel, pull, climb, reach, and perform repetitive movements of the upper extremities.
- Pass a physical examination and immunization requirements after being offered employment and complete a health assessment annually.
- Possess a current, valid New York State driver’s license and a reliable vehicle.
- Completion of CCOR's orientation program.
Environmental Conditions:
- May be exposed to unsanitary conditions in some home settings.
- May be exposed to high crime areas within the community.
- May be exposed to weather and temperature extremes.
- May be exposed to infectious or communicable disease.
Job Tags
Work at office, Remote work,