Job Description
What will your typical day look like?
Field Technician Duties and Responsibilities:
- Attention to detail while in the field to spot mechanical defects
- Ability to use Electronics Test Equipment (Multimeter, RJ45 Cable Tester, Oscilloscope)
- Computer Skills (Word, Excel, PowerPoint)
- Can create instructions documentation
- Strong customer service skills while on the phone / onsite
- Able to use some common mechanical tools (Wrenches, drill, and heavy-duty tools)
- Has the Ability to lift 50 lbs. in the field.
- Excellent Communication (Verbal and Written)
- Installation and Maintenance (Installing, configuring, and maintaining equipment onsite).
- Site Monitoring and reporting of mechanical failures of the system component.
- Diagnosing and resolving technical issues for all Machine Vision equipment in the Field.
- Keeping records of service calls (Jira Tickets), installations, and Maintenance Service repairs.
- Diagnosed and solved problems efficiently while on-site/ remote support
- Troubleshot and repaired mechanical and electrical components.
- Training the customers on the proper use and maintenance of equipment.
- Performing Annual Maintenance Calibration (KinetiX Machine Vision Systems)
- Follow the railroad industry regulations and safety protocol while working on-site.
- Performing routine inspections and preventive maintenance
- 10-15% of travel requirement (international and domestic)
What do we want to know about you?
Education Requirement:
- High School Diploma (Electrical and Mechanical with 1 to 2 years of working experience in the field)
- Associate/bachelor’s degree (Electrical and Mechanical with 3 to 7 years of working experience in the field)
Job Tags
Work experience placement, Remote job,