Job Description

What will your typical day look like?

Field Technician Duties and Responsibilities:

• Attention to detail while in the field to spot mechanical defects
• Ability to use Electronics Test Equipment (Multimeter, RJ45 Cable Tester, Oscilloscope)
• Computer Skills (Word, Excel, PowerPoint)
• Can create instructions documentation
• Strong customer service skills while on the phone / onsite
• Able to use some common mechanical tools (Wrenches, drill, and heavy-duty tools)
• Has the Ability to lift 50 lbs. in the field.
• Excellent Communication (Verbal and Written)
• Installation and Maintenance (Installing, configuring, and maintaining equipment onsite).
• Site Monitoring and reporting of mechanical failures of the system component.
• Diagnosing and resolving technical issues for all Machine Vision equipment in the Field.
• Keeping records of service calls (Jira Tickets), installations, and Maintenance Service repairs.
• Diagnosed and solved problems efficiently while on-site/ remote support
• Troubleshot and repaired mechanical and electrical components.
• Training the customers on the proper use and maintenance of equipment.
• Performing Annual Maintenance Calibration (KinetiX Machine Vision Systems)
• Follow the railroad industry regulations and safety protocol while working on-site.
• Performing routine inspections and preventive maintenance
• 10-15% of travel requirement (international and domestic)

What do we want to know about you?

Education Requirement:

• High School Diploma (Electrical and Mechanical with 1 to 2 years of working experience in the field)
• Associate/bachelor’s degree (Electrical and Mechanical with 3 to 7 years of working experience in the field)

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