Data Entry Specialist Job at ITCO Solutions, Inc., Westlake Village, CA

VnhhRHkrazFzUTN0TzIzSm9PUXVZMlpWTXc9PQ==
  • ITCO Solutions, Inc.
  • Westlake Village, CA

Job Description

Overview:

The Data Entry/Exception Trainers will play a crucial role in training, educating, and developing staff on data entry/analysis utilizing our proprietary software system. The ideal candidate will have strong administrative skills, exceptional attention to detail, and a passion for leading and imparting knowledge to others. The Trainer will be responsible for training 20+ candidates per shift, as well as providing ongoing training to support our high-volume work environment.

Responsibilities:

  • Lead multiple, large group trainings in a fast-paced bullpen environment.
  • Conduct engaging sessions, focusing on procedures, software, and keyboarding skills.
  • Guide software use, error correction, and best practices.
  • Educate trainees on privacy protocols for sensitive information handling.
  • Assess progress through exercises, addressing questions and concerns.
  • Lead ongoing individual training to encourage and improve productivity.
  • Track progress in the training period, set goals and supply daily feedback.
  • Maintain and review daily productivity records for all DE or Exception staff to determine advancement or replacement.
  • Collaborate daily with the Shift Lead and the Staffing Manager status of new starts, ends, and replacement needs.
  • The position will be responsible for developing a staff of 30-50 staff.
  • Assist in Onboarding in software and timekeeping systems, verify/review company policies and labor laws.

Qualifications:

  • Prior experience in group leadership or equivalent, training certification is a plus.
  • Self-starter, motivated to take ownership of the department’s development and success.
  • Previous experience with staff supervision or as group leader.
  • Thrives in a fast-paced, deadline-driven, ever-changing environment.
  • Strong computer skills, MAC, MS Office suite, experienced.
  • Proficiency in data entry software, databases, and spreadsheets.
  • Exceptional attention to detail and communication skills.
  • Patient and organized with teaching/training experience preferred.

Job Tags

Traineeship, Shift work,

Similar Jobs

Assisting Hands - Boston Northwest

Senior Community Liaison Job at Assisting Hands - Boston Northwest

 ...At Assisting Hands Home Care Boston Northwest , we provide award-winning care and are recognized as an Employer of Choice in the Boston area. We help seniors achieve their #1 wish: to continue living independently in their homes during retirement. Were looking for... 

The Pogil Project

Event Coordinator & Assistant Materials Coordinator (Part-Time) Job at The Pogil Project

 ...Job Description The POGIL Project is seeking a part-time Event Coordinator & Assistant Materials Coordinator to support professional-development workshops and instructional materials used by educators nationwide. This employee role (approximately 1718 hours per week... 

ARx, LLC

Marketing Specialist Job at ARx, LLC

 ...ARx Marketing Specialist Job Description Job Summary: In this role the Marketing Specialist is assigned to define, lead and execute ARx...  ...marketing collateral, product videos, launch kits, email campaigns, and sales enablement tools to support product teams... 

Actalent

Pharmacy Manager Job at Actalent

 ...Job Title: Pharmacy Manager Job Description We are seeking a dedicated Licensed Pharmacist in Illinois to support our onsite pharmacy operations. The role requires a professional committed to delivering excellent patient care and managing various pharmacy responsibilities... 

Business Needs Inc.

Technical Writer Job at Business Needs Inc.

 ...degree in English, Technical Communication, Computer Science, or a related field. Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment. Expert in the use of MS Word, Google Docs, Confluence, or similar tools....