Job Description

Job Title: Customer Service Representative

Location: Hamilton, NJ

Type of Employment: Temporary Indefinite

In Office/Hybrid/Remote: In office

Hourly: $20/hr

Job Summary:

LHH is partnering with a consumer services organization in the automobile industry to hire a temporary Customer Service Representative. This role is 100% in office to their Hamilton, NJ corporate office with hours from Monday through Thursday 9AM to 5PM and Friday’s from 9AM to 3:30PM with a 30 minute break daily. The qualified candidate should have prior corporate work experience, very strong problem solving skills and a comfortability speaking on the phone often. The hourly rate is $20/hr.

If this role is a fit to your background, please submit an updated resume for review.

Responsibilities:

• Reviewing paperwork and checking for mistakes (load documents, contracts, driver's licenses, 30 page paper packets)
• Entering information into the company database as well as Microsoft Excel
• Communicate with dealerships over the phone and email regarding missing information or troubleshooting
• Act as a point of contact for dealerships when issues arise, using strong problem solving skills to ensure the customer’s request has been resolved thoroughly

Required Experience:

• High School Diploma
• Proficient in Microsoft Office Suite
• Swift and accurate data entry skills
• Excellent written and verbal communication skills
• Strong aptitude for problem solving
• Excellent customer service and phone demeanor

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