Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
...humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. Purpose We are seeking a Senior Accounts Payable Specialist to support the Finance organization across the United States, Puerto Rico, and Canada. This role manages high-...
...Dice is currently partnering with a manufacturing customer to assist in hiring a Senior Electrician on a full-time, permanent basis. This position must be performed 100% onsite in Arvada, CO. Job Title: Senior Electrician Location : Arvada, CO (On-site) Pay Range...
...we bring a fresh perspective to public accounting. We understand work is just one part of... ...regarding workdays, in-office dress code, remote work options, and chargeable hours Role... ...for clients Monitor accounts payable and receivable, reconciliations, and general...
...Well known law firm located in Del Mar Heights is seeking a Legal Receptionist to join its team. About the Role: A law office in San Diego is seeking a Legal Receptionist to manage front desk operations and serve as the first point of contact for clients, visitors...
...District Clinic Manager Location: Northern California Reports to: Vice President of Operations and New Stores About Hydration Room Founded in 2014 by Dr. Brett Florie, Hydration Room is redefining proactive healthcare by blending holistic wellness with Western...