Job Description

Company Description

USSI Global provides field maintenance and system integration for multiple technology markets including commercial communication systems, consumer sites, digital media and broadcast host locations. With over 300 service locations throughout the United States, others in Canada, Mexico, U.K., the Caribbean Islands, and 140 other countries, we are positioned to handle national and global requirements. For more information visit us at

Role Description

The Chief Operating Officer (COO) serves as a critical leadership role responsible for overseeing all operational aspects of USSI's business units while supporting the CEO's strategic vision. This position requires exceptional cross-functional leadership skills spanning finance, logistics, and technical operations across the company's diverse business areas. The ideal candidate will balance operational efficiency with innovation, drive standardization of best practices, and break down silos between business units. This role is particularly crucial and must serve as a leadership partner.

This full-time, on-site role for Chief Operating Officer (COO) will be based in Melbourne, FL. The COO will be responsible for developing and implementing business strategies, managing daily operations, and ensuring company objectives are met. The role involves overseeing financial performance, preparing and managing budgets, and providing leadership to optimize overall performance. The COO will work closely with the CEO and other executives to drive growth and operational efficiency.

Please note, this position is not a remote-eligible position and requires the COO to be onsite in Melbourne, FL.

Previous experience in the commercial communication systems, digital media, and/or broadcast host locations industries is required.

Core Responsibilities

• Oversee day-to-day operations across all business units, ensuring consistency and quality
• Develop and implement repeatable, scalable processes across business units
• Own and drive the execution of the company's vision and strategic plan
• Develop operational leaders who can take on increasing responsibility
• Ensure legal and compliance functions for operational activities

Core Competencies

• Translating customer requirements into efficient, scalable operational processes
• Proactively identifying opportunities to improve operational capabilities
• Connecting operational excellence to competitive market positioning
• Developing scalable operational models that support future growth
• Managing operational budgets to optimize efficiency and profitability
• Establishing clear performance expectations for operational leaders.

Required Qualifications

• 10+ years of progressive operational leadership experience, with an emphasis in technology-enabled services, preferably in media-related industries
• Bachelor’s degree in management, business administration, commerce, or equivalent fields; MBA or advanced degree preferred
• Demonstrated success managing diverse business units and dynamic teams
• Business Planning and Operations Management skills
• Analytical Skills and Finance expertise
• Experience in Budgeting and financial management
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work on-site in Melbourne, FL

Job Tags

Similar Jobs